Madison County Transit

Civil Rights and ADA Accessibility

Madison County Transit adheres to the rules and regulations of the Americans with Disabilities Act (ADA) of 1990 and operates programs without regard to race, color, religion, gender, age, national origin, disability, or socio-economic status.

Transit Vehicles
All MCT fixed-route vehicles are wheelchair accessible. Each vehicle provides space for up to two mobility devices.

Priority Seating
Priority seating for elderly persons and passengers with disabilities is clearly marked and visible even when someone is sitting in the chair. Each vehicle has at least two forward facing priority seats for ADA riders.

Stop Announcements
Fixed-route drivers announce the name and destination of the bus at transit centers and transfer points. Fixed-route drivers announce the following upcoming stops: transfer points, major intersections and stops requested by passengers.

Transit Materials
MCT information is available in alternative formats such as large print or Braille by request. If you or someone you know would like a copy of transit information in one of these formats, please call (618) 797-4600.

Title VI Information:
Madison County Transit (MCT) operates programs without regard to race, color, religion, gender, age, national origin, disability, or socio-economic status. MCT is committed to providing safe and affordable non-discriminatory transportation services.

All Title VI inquiries and complaints can be faxed to (618) 797-7547, e-mailed to info@mct.org or mailed to:
Madison County Transit District
Attn: Director of Administration OR Managing Director
One Transit Way, PO Box 7500
Granite City, IL 62040

The complaint should include the following information:

a.	Name, address, and phone number of the individual making the complaint.
b.	Basis of the complaint, i.e., race, color, national origin, gender, age, disability, sexual orientation, religion or other.
c.	The date or dates on which the alleged discriminatory event(s) occurred.
d.	Names, addresses, and phone numbers of person(s) who were allegedly discriminated against.
e.	Description of the incident resulting in discrimination.
f.	Signature of individual making the complaint.
g.	If an individual wishing to make a complaint is unable to write the complaint, MCT staff will assist. Please contact (618) 797-4600 for details.

Federal law requires that complaints be filed within one-hundred eighty (180) calendar days of the alleged incident.