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ACT Paratransit Service
Serving the elderly and disabled of Madison County.
What is Runabout?
A curb-to-curb bus service for registered Madison County residents.
Who is Eligible?
Madison County residents who are 65 and older or have a disability can apply for the paratransit service.
Registration is required.
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How Do I Register?
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Call (618) 931-7433, Option 1 to request an application and registration forms.
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Complete applications and forms, and mail to ACT accompanied by proof of age
or professional verification of disability.
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ACT will notify you in writing regarding your eligibility.
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Once eligibility is confirmed, trips can be scheduled.
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Where Can I Travel?
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All registered passengers may travel within Madison County without
restriction for trip purpose.
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ADA-eligible passengers may travel outside Madison County without restriction for trip
purpose.
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Non-ADA passengers may travel to St. Louis or St. Clair County for medical
appointments only.
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Please call (618) 931-7433, Option 1 for details.
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How Do I Schedule/Cancel a Trip?
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To schedule a trip call (618) 931-7433, Option 1. Trips must be scheduled at least
one day before the trip or up to 14 days in advance.
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To cancel a trip call (618) 931-7433, Option 2. Please call with cancellations as
soon as possible as a courtesy to other passengers. No-show policy applies.
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How Much Does a One-Way Trip Cost?
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Within a single service zone:
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$1.50
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Connecting multiple zones:
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$2.50
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St. Clair County or St. Louis:
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$3.50-$4.50
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Madison County residents living in the Out of District Zone are
charged an additional $1.00.
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Fare Zones
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When Can I Travel?
Non-ADA Hours
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Days of Week
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Monday
- Friday
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Saturday
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Sunday
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1st Pick-Up
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6:00 a.m.
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6:00 a.m.
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No
Service
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Last Drop-off
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7:00 p.m.
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6:00 p.m.
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No
Service
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ADA Hours
In addition to the hours listed above, ADA-eligible passengers (within 3/4 mile of an MCT fixed-route)
can travel during the same hours and days of operation as the fixed-route bus. Call
(618) 931-7433, Option 1 for details.
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Can I Expect Help From the Driver?
Upon request, drivers will assist passengers in and out of the bus. Drivers are not permitted to go
inside a passenger’s home or business. Passengers must notify the dispatcher if special help is needed.
Drivers will not assist a passenger in a wheelchair up or down more than two steps at any location.
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Can I Take Someone Along?
Yes, under the conditions listed below:
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Aides or Attendants: Individuals who assist ADA-eligible passengers do not
pay a fare. They must board at the same location as the registered passenger.
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Companions: One companion or child may travel with a passenger at full fare.
Additional companions may ride at full fare on a space-available basis. Passengers
must inform ACT about companions at the time of booking.
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Children: Children, 40 lbs. and under, must ride in an approved infant car seat
supplied by the passenger. Passengers who do not have an infant car seat may request one
from ACT in advance.
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How Do I Ride the MCT Fixed Route Bus Service?
Tired of making reservations in advance? Try the MCT fixed-route service. The buses on the fixed-route travel on a
regular schedule and do not require contacting ACT. All buses are wheel chair accessible.
To learn more about the convenient and affordable fixed-route bus service, visit us on the Internet at
www.mct.org or call (618) 931-RIDE (7433), Option 3.
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