|
Serving the elderly and disabled of Madison County.
What is Runabout?
Paratransit bus service for registered Madison County residents.
Who is Eligible?
Madison County residents who are 65 and older or have a disability can apply for the paratransit service.
Registration is required.
Back To Top
How Do I Register?
|
•
|
|
Call (618) 931-7433, Option 1 to request an application and registration forms.
|
|
•
|
|
Complete applications and forms, and mail to ACT accompanied by proof of age
or professional verification of disability.
|
|
•
|
|
ACT will notify you in writing regarding your eligibility.
|
|
•
|
|
Once eligibility is confirmed, trips can be scheduled.
|
Back To Top
Where Can I Travel?
|
•
|
|
All registered passengers may travel within Madison County without
restriction for trip purpose.
|
|
•
|
|
ADA-eligible passengers may travel outside Madison County without restriction for trip
purpose.
|
|
•
|
|
Non-ADA passengers may travel to St. Louis or St. Clair County for medical
appointments only.
|
|
•
|
|
Please call (618) 931-7433, Option 1 for details.
|
Back To Top
|
•
|
|
To schedule a trip call (618) 931-7433, Option 1. Trips must be scheduled at least
one day before the trip or up to 14 days in advance.
|
|
•
|
|
To cancel a trip call (618) 931-7433, Option 2. Please call with cancellations as
soon as possible as a courtesy to other passengers. No-show policy applies.
|
Back To Top
How Much Does a One-Way Trip Cost?
|
•
|
|
Within a single service zone:
|
ADA $2.00 / Non-ADA $4.00
|
|
•
|
|
Connecting multiple zones:
|
ADA $3.00 / Non-ADA $6.00
|
|
•
|
|
St. Clair County or St. Louis:
|
ADA $4.00 / Non-ADA $10.00
|
|
•
|
|
Madison County residents living in the Out of District Zone are
charged an additional $5.00.
|
Back To Top
Fare Zones
Back To Top
When Can I Travel?
Non-ADA Hours
|
Days of Week
|
Monday
- Friday
|
Saturday
|
Sunday
|
|
1st Pick-Up
|
6:00 a.m.
|
6:00 a.m.
|
No
Service
|
|
Last Drop-off
|
7:00 p.m.
|
6:00 p.m.
|
No
Service
|
ADA Hours
In addition to the hours listed above, ADA-eligible passengers (within 3/4 mile of an MCT fixed-route)
can travel during the same hours and days of operation as the fixed-route bus. Call
(618) 931-7433, Option 1 for details.
Back To Top
Can I Expect Help From the Driver?
Upon request, drivers will assist passengers in and out of the bus. Drivers are not permitted to go
inside a passenger’s home or business. Passengers must notify the dispatcher if special help is needed.
Drivers will not assist a passenger in a wheelchair up or down more than two steps at any location.
Back To Top
Can I Take Someone Along?
Yes, under the conditions listed below:
|
•
|
|
Aides or Attendants: Individuals who assist ADA-eligible passengers do not
pay a fare. They must board at the same location as the registered passenger.
|
|
•
|
|
Companions: One companion or child may travel with a passenger at full fare.
Additional companions may ride at full fare on a space-available basis. Passengers
must inform ACT about companions at the time of booking.
|
|
•
|
|
Children: Children, 40 lbs. and under, must ride in an approved infant car seat
supplied by the passenger. Passengers who do not have an infant car seat may request one
from ACT in advance.
|
Back To Top
How Do I Ride the MCT Fixed Route Bus Service?
Tired of making reservations in advance? Try the MCT fixed-route service. The buses on the fixed-route travel on a
regular schedule and do not require contacting ACT. All buses are wheel chair accessible.
To learn more about the convenient and affordable fixed-route bus service, visit us on the Internet at
www.mct.org or call (618) 931-RIDE (7433), Option 3.
Back To Top
|
